At ConServ, we understand that businesses with multiple locations have a specific set of challenges when it comes to facility maintenance because we too, are a multi-site firm. We have processes in place to meet your needs, providing you with real-time information, customized administration, and consistently excellent service. With ConServ, you can realize the following advantages:
One service number for any location:
Whether you need service in Houston, Texas or Blowing Rock, North Carolina, you can reach our certified technicians with a single toll free call to 1 (800) 940-3241. You can also request service via email or through the customer portal.
Facility managers have total control:
We offer 24-hour remote monitoring and control of your heating, ventilating, and air conditioning systems, allowing you to adjust schedules and temperatures from anywhere in the world. You can also lock the system to prevent building occupants from changing your preferred settings.
24-hour emergency service:
When your equipment fails, our technicians are ready to respond, minimizing disruption to your business. More importantly, we self-perform everything, including emergency repair, so you never have to worry that your emergency technician is anyone other than a ConServ trained, certified HVAC professional.
Customized service reports:
Even larger, multi-location firms may lack a streamlined process for tracking equipment service history or cost of repairs. ConServ can provide you with detailed reports, for each location, at intervals that make sense for you.
Uniform standard of service for every location:
Throughout the Southeast, ConServ dispatches trained, experienced technicians who provide the highest level of service. Each technician will arrive in uniform, treat your staff and customers with respect, and have the expertise to perform the proper maintenance, repair, or installation of your systems.
Dedicated account representatives:
When you have questions about your account, you won’t get shuffled to a call center. A knowledgeable ConServ account manager will be assigned to you so that you always have the benefit of discussing your concerns with someone who is familiar with your business.
Automatic preventative maintenance:
We can keep your systems optimized and reduce the likelihood of equipment failure by performing maintenance at scheduled intervals, requiring no additional effort on the part of facility managers. Planned maintenance agreements and subsequent equipment history reports may be customized, for your convenience.
Did we miss an issue that impacts your business? We welcome your feedback in order to continuously improve and tailor our services to suit your needs. Please contact a ConServ representative to let us know how we can help you.
ConServ Building Services, LLC provides excellent commercial HVAC, refrigeration, plumbing, and general construction services to businesses across the Southeastern United States. To learn more about ConServ, visit www.conservonline.com.